About us

Our Goal

Pillbox38 (USA) Ltd has one main goal, which is to provide our customers with products that deliver. We believe that we consistently achieve this with not only our nicotine fluids but also our full range of Electronic Cigarettes and their accompanying accessories.

As a business we want to encourage a sense of community and friendship and we are working actively towards this, our social networking includes the Wicked Forum, Facebook, Twitter, Chat rooms, video and photo galleries.

We have community competitions and encourage clients to get involved. We want to be more than just a retailer of E.Smoking products; we want to be a rich source of information and support to people on all things E.Smoking related.

We encourage users to join in and take part.

Mission Statement

To strive to provide our customers with only the best products available.

To ensure that the customer is heard and respond to their needs as quickly and effectively as we can.

To build a business that serves and adds value to all who are involved. This includes our clients our staff the companies we buy from and the community at large.

To value integrity and to believe in doing the right thing regardless of the consequences.

Customer Testimonials

Praise for your excellent service

When I found your website(via Google) my first thought after not being able to use a credit card and seeing the name Pillbox38 was that the site was probably unprofessional and that if I got the order I would be amazed.  To my surprise not only did I get the order but I have never been as satisfied with an online purchase in my life.  The products seem to be of the very best quality I’ve ever gotten.  I sent an email asking about the screwdriver  and received a courteous and informative response in a timely fashion.  Just looking at the invoice I can tell that the order is assembled and then double checked for accuracy.

I have purchased electronic cigarettes from a competitor of yours SmokingEverywhere.com. My first order from them was wrong. The second order was all screwed up. They sent the right flavor but the wrong strengths.  My point is you guys now have a loyal customer in Me.  Your company is run very well and you must have very caring and dedicated employee’s working for you.  Also your products are top notch. 

There are a lot of web based companies out there that just don’t care how and what they sell. TotallyWicked.com is an exception.  I must say having the name pillbox38 is what made me wonder if the site was legit.  But now Pillbox38 is okay in my book.  Your website looks great and your company is one of the best I have ever done business with. Thank you for your professionalism.

Order ID: 17238  

Thank You,
Craig Nordman

A short testimonial:

"When I first tried an e-cigarette, I was such a heavy smoker that I couldn't get satisfied, and found myself switching back and forth between analogs and my e-cig.  That changed immediately once I tried Totally Wicked E.Smoking Liquid.  I haven't touched an analog since that day, and can't imagine myself ever wanting to again."  

William Stewart

Excellent Service: