Contact us
How to contact us
At Pillbox38 (USA) Ltd we take great pride in communicating with all of our customers and provide many methods for you our customers to do so.
To contact us you have the following options:
E-mail:
infototallywicked-eliquid.com For all general inquiries.
returnstotallywicked-eliquid.com For all warranty and return inquiries.
Telephone:
1-888-761-WICKED
1-941-761-WICKED
Postal mail:
Pillbox38 (USA) Ltd
Totally Wicked USA Ltd
4907 14th Street West
Bradenton, Florida 34207
Our office hours are 9am to 5pm Monday-Friday, except for public holidays. We can accept visitors to our offices only with a prior appointment. Calls are charged at standard rates. We try to respond to all emails within 4 hours during office hours.
Complaints:
We very rarely get complaints. In the unlikely event that you do wish to complain please contact us, using the details above. We will try to resolve your complaint immediately. We aim to resolve all complaints to our customers' satisfaction within five working days of the initial contact.
Pillbox38 (USA) Ltd is owned by Pillbox38 (UK) Ltd which is a registered UK Company with registration number 6781419.
Trading address in UK:
Pillbox38 (UK) Ltd
Unit 4
Brook Mill Complex
Branch Road
Lower Darwen
BB3 0PR
United Kingdom
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