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Customer Service Rep (US)
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« on: June 14, 2012, 04:28:01 PM » |
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Kind Regards, Daniel Leissler Client Services Assistant Manager Main Line - 888-761-9425 Direct Line - 941-870-9042
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canniscam
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Location: Raleigh, NC
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W3MSG (AG)
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« Reply #1 on: June 14, 2012, 08:37:22 PM » |
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Whyyyyyy!!!! .. No money today ! I thought you said Friday .. lol
Sad Casey is Sad!..
-Casey
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 -Insert something witty here, I am too lazy to do it myself!
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skissiks
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« Reply #2 on: June 20, 2012, 09:43:49 PM » |
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Yeah yeah it's on order wait wait wait wait wait some more keep looking at pictures wait some more 
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Don't squat with your spurs on!
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cyborg
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« Reply #3 on: June 21, 2012, 12:12:54 AM » |
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Same thing with me skissiks 
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YOU WILL BE ASSIMILATED 
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richjhewitt
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« Reply #4 on: June 21, 2012, 02:58:30 PM » |
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Same here! Really hoping it will be delivered by Friday 29th as opposed to shipped on that day, I've ordered it to my office and wont be able to collect it until Monday otherwise!  Rich
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 Nearly allways posting from my Blackberry 
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chops
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« Reply #5 on: June 21, 2012, 03:02:07 PM » |
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Same here! Really hoping it will be delivered by Friday 29th as opposed to shipped on that day, I've ordered it to my office and wont be able to collect it until Monday otherwise!  Rich If they can tell you a definate shipping date I'd be making a phone call to change that address if needs be 
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richjhewitt
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« Reply #6 on: June 21, 2012, 05:47:56 PM » |
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Hehe might have to do that, will ask the people in the know! Good idea, cheers chops 
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 Nearly allways posting from my Blackberry 
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MissNykki
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« Reply #7 on: June 24, 2012, 01:37:39 AM » |
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My husband tried to tell me last night that he was going to order the odyssey 2 when it comes out and that it's still in development...is there any truth to that? I tried to tell him that it's unwise to be so adamant about getting something that he has't seen, has no specs or anything like that and got his undies in a twist when I asked if he was talking about he Odyssey that is newly released  . Thanks in advance! 
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canniscam
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« Reply #8 on: June 25, 2012, 11:20:12 PM » |
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MissNykki: While there is still some conjecture about the the Odyssey 2 it has been confirmed by TW staffers that there is a follow up coming to the Odyssey Line but I doubt you can rightfully call it an Odyssey 2 as it will be a similar device but with Variable Voltage capabilities. Your husband may be referring to that particular branch of the TW family tree.
Casey
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 -Insert something witty here, I am too lazy to do it myself!
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RichJr
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I can't see!
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« Reply #9 on: June 25, 2012, 11:43:30 PM » |
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I'll be waiting for the odyssey 2 also. I can't be without my VV and I have plenty of gear at the moment anyway. Knowing TW, the second odyssey will greatly surpass our expectations. I can't wait for it myself. 
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Rich da tech guru  I do everything with my iPhone.
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Kenneth131
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« Reply #10 on: June 25, 2012, 11:46:19 PM » |
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+1 rts. If i didnt have soo much kit just now i would have jumped on the odyssey at pre order day 1. But i have many ego batteries, the twist and a booster so really i will have to get hands on with the odyssey first to see what i want to do. I have high hopes for the VV variant when it arrives though
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pillbox38
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« Reply #11 on: June 28, 2012, 01:05:49 PM » |
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A note to all Odyssey owners. We have become aware today of a significant number of battery chargers that have failed. The apparent failure mechanism and the numbers we have had reported in the short time the products have been with customers, suggest that we have a batch quality control issue with our procured chargers. Our remedial actions are as follows:
• All customers who have already had their Odyssey shipped will be sent today a new Trust Fire multi-functional charger as we use for our Torpedo product. These chargers are of a proven quality and will provide customers with their expected functional and safe chargering adaptor for their Odyssey batteries. We will also provide free 2 spare batteries to ensure that you are able to use batteries that you are confident with that have not been adversely affected by the chargers you were initially provided. • We request that all customers who have received kits with this defective charger do not use the charger and discard of it appropriately. • All affected customers will be contacted individually by one of our customer service team. • All customers that have yet to have their product dispatched will have their kits dispatched today or tomorrow, with the defective charger replaced with a Trust Fire charger. • We have initiated the necessary actions to procure sufficient Trust Fire chargers such that we will be able to recommence shipping within 7 days. • All customers who wish to place an order for the Odyssey, can continue to place ‘pre-orders’, which will be shipped once the new chargers have been received, provisionally expected by Monday 8th July. • All USA customers who have pre-ordered, will have their product shipped as planned next week with the new charger provided within the Odyssey kits. We apologise for the issues this matter has cause to those who have so patiently waited and shown the trust in us to have purchased one of our first Odysseys. I hope these actions we have taken maintain your confidence that we will act as necessary to provide you with products that meet your high levels of expectation you rightly place on our company.
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MissNykki
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« Reply #12 on: June 28, 2012, 09:07:33 PM » |
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MissNykki: While there is still some conjecture about the the Odyssey 2 it has been confirmed by TW staffers that there is a follow up coming to the Odyssey Line but I doubt you can rightfully call it an Odyssey 2 as it will be a similar device but with Variable Voltage capabilities. Your husband may be referring to that particular branch of the TW family tree.
Casey
Thank you!!
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TearsOfBlood
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« Reply #13 on: July 28, 2012, 04:18:47 AM » |
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Any rumors or idea as of the release date of the updated odyssey? as i am looking at a ego upgrade and wonder if it is worth waiting a few weeks / month? Not sure if this can be answered publicly but some kinda answer would be greatly appreciated. Regards Mark
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LiamH
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« Reply #14 on: July 28, 2012, 11:01:17 PM » |
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We're aiming for the beginning of September. If we run late, it's only because we want to get it absolutely right, but about 5 weeks is the best current estimate.
Liam
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TearsOfBlood
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« Reply #15 on: July 28, 2012, 11:37:06 PM » |
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Thank you Liam I will hold of on the twist then and patiently await the Odyssey.
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LiamH
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« Reply #16 on: September 03, 2012, 04:58:16 PM » |
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Aimed for the beginning of September, and they are there for the beginning of September.  A huge effort by all in the Odyssey team, and I hope customers are as pleased with the improvements as I am. Liam
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skissiks
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« Reply #17 on: September 09, 2012, 04:22:45 PM » |
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Odyssey is much improved after getting my upgrade, good job.
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Don't squat with your spurs on!
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Diamond Dust
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« Reply #18 on: November 30, 2012, 03:32:27 PM » |
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Topic 'unstickied' and locked as no longer active/relevant. Please post (or search for existing threads) in the Odyssey section.
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