So yesterday they said they would send me a new on. And today I got home with a note from fed ex saying that they needed a signature for the package. Iam shocked they overnighted it to me. I am mad that I wasn't there to sign. So I left the card taped to my door with my signature so when they come tomorrow they can leave it. If I keep missing it and it gets sent back I will tell AV just to send it with out having me sign and I will email them when I get it. Iam never home during the day. And being that I work at a University and the address is 8000 York road for the whole place who knows where it would end up if I had them send it to my work. Always got to be something. But I would like to thank Stacey Cropper at TW and the folks at ArtisanVaping for there fast replies and fast reconciliation of the problem. Maybe since they are sending me a new one it will come in that fancy box they have it in when you buy it from happy vaper.