My second booster has come apart just like the first 1
and is a bit intermittent so i decided to contact Artisan Vaping as i did when my first one broke.
knowing i only have a few days left on my warranty i was hoping to get yet another replacement(the build quality of these sucks)
and this is the reply i got:(
i sent:HI.
TW Order No :Order #530138
Im having problems with my booster.the end caps have both come loose,but ive learnt to live with this problem as it seems every ones having this issue ,but now its starting to become intermittent and sometimes i need to wiggle it around to make it work .
These are the warranty details i filled in when i first bought it,as you can see im still within my 6 months warranty.what shall i do ?
Name: **** ***** Date of Purchase: 23/9/2011
What item did you purchase? Tornado Booster
Where did you purchase your item? Totally Wicked e-liquid UK
Serial Number: tb3711348
Contact information:
Address:My home address
Email address: my email address
Thanks
Gary
the reply :Gary,
I am very sorry you are having problems with your booster. I wish you would have come to us sooner so we could have assissted you directly. However, Artisan Vaping no longer handles the customer service issues of the Tornado Booster. You need to contact Totally Wicked and discuss your issues with them and they will be happy to help you.
Sheila
So im screwed as TW say contact manufacturer but they are no longer dealing with boosters
