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Author Topic: SMARTSMOKER SENDING UN-Solicited Mail. USING A TW STOlen Database  (Read 1675 times)
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pillbox38
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« on: June 20, 2012, 09:03:39 AM »

Please see this message sent to me from Victoria, i have had spam mail from them to, so have many other customers. They are getting your info from SIGMA web who it looks like stole the TW data bases Last year. We have had un limited message from dis-trought TW customers who have received the same.

If you are getting these from SMARTSMOKER, please contact them as its data Theft, VERY serious as it really does break all good creeds of conduct.

I suggest you contact the DATA Protection Agency. If you need help or are receiving these let Louise know. She will be collating a file.


Morning Jason,

You are probably aware of this already but thought I'd send it in case you're not.
I received an email offering Platinum Ice this morning from this company:

http://www.smartsmoker.co.uk/products/Platinum-Ice-54mg-Mixing-Liquid_298.html

Don't now who they are but thought as you own the Platinum ice label that you'd want to know.

Well done for the Gold Standard launch, I can't wait to try it!

Victoria.
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Kenneth131
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« Reply #1 on: June 20, 2012, 10:28:09 AM »

Cheers iv emailed Louise to add to the list I think everyone involved should do something to show this behaviour will not be accepted
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Casion
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« Reply #2 on: June 20, 2012, 10:43:17 AM »

This is going to make me look really dumb, but can you please give me more information regarding contacting Louise?

  • Do I send this via the forum or regular email?
  • How do I do this (i.e. the email address I need to send it to)?
  • What information do you want (i.e. do you want me to forward the original email)?
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pillbox38
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« Reply #3 on: June 20, 2012, 10:59:58 AM »

Please E.Mail Louise at

louise@totallywicked-eliquid.co.uk

If anyone wants to enforce their rights to find out how SMARTSMOKER got your email address i will Personally Fund your legal fees.

This IMO should not be ignored. Its a Breech of integrity....And who else are your details being given/Sold to?Huh??

I know its VIA SIGMA WEB, as they had a previous relationship with SS...In fact Smartsmoker recommended them. When we parted ways they went back to work for Smartsmoker.

Plus i know they downloaded the user base....They said to help with Email marketing for TW.. So its both Sigma WEB and Smartsmoker who have your details.
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cyborg
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« Reply #4 on: June 20, 2012, 11:18:49 AM »

I have now contacted Louise
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RichJr
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« Reply #5 on: June 20, 2012, 04:43:18 PM »

Om this is crazy! Push it all the way. I haven't gotten any emails but if I did I would most definitely push this. This is wrong an they should be punished. Thank you Jason for letting us know.
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canniscam
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« Reply #6 on: June 20, 2012, 07:15:43 PM »

Jason,

Do you know if it was both the U.K. and U.S. databases that were compromised.  If so the US Department of Justice has a cyber crimes division and this is right in their wheelhouse.

I will hold off on mailing Louise just yet as I haven't received any emails from SS so I don't overwhelm her with useless data.

If I do receive some spam I will be right back on the wagon with the rest of you!

Casey Annis
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« Reply #7 on: June 20, 2012, 07:20:49 PM »

Information forwarded to Louise
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Kenneth131
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« Reply #8 on: June 20, 2012, 11:10:47 PM »

I have contacted the company and await a response as to where they will admit to obtaining the information from and i will let you all know if i get a response  Wink
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blindsoup
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« Reply #9 on: June 21, 2012, 12:47:17 AM »

This is why I hate people....
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pillbox38
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« Reply #10 on: June 22, 2012, 10:44:16 AM »

Hi Canniscam

Sorry for the delayed reply. I am not certain if the USA database was taken as well. So far we have had no mention from USA based users that they have been receiving malignant mail from an un-ethical company.

But thank you for the heads up, i am now aware but was not.. So appreciate the feedback..
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« Reply #11 on: June 25, 2012, 09:10:43 PM »

Jason,

Thanks for taking the time to reply to my query it is nice to see the care an service you guys put into making sure your customers are happy and secure.

Casey
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racy
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« Reply #12 on: June 27, 2012, 02:50:40 AM »

Wow just received mine ... sending to Jasons sister...very foolish!!!! Angry
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chops
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« Reply #13 on: June 27, 2012, 11:03:11 AM »

Wow just received mine ... sending to Jasons sister...very foolish!!!! Angry

Actually, quite hilarious! 'Best' move they made, that one!
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RichJr
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« Reply #14 on: July 02, 2012, 11:10:56 PM »

Bump.
Any updates on this matter?
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