Welcome to probably the most important page of our website - our ‘New User’ page. We recognize that new users of electronic cigarettes and inexperienced users are attempting to understand more about the products available, and sites such as ours can often be confusing and challenging to navigate.
At Totally Wicked, we wanted to do things a little differently and make it easier for you, as we respect all our customers equally; from the new users who has come to our site for the first time, through to the experienced user of a number of years who is looking to purchase the latest device. Our company and website have grown, both in size and product complexity, and the ability for newer users to navigate easily and find both information and products has understandably become a little more difficult. This page has been designed to help you easily find your way around and find the right products for you.
What is Totally Wicked?
Totally Wicked has been trading since 2008 and is one of the founding companies of the electronic cigarette market. It was established with a mission to provide the best quality electronic cigarettes and nicotine fluids, and to provide the best possible customer service and support. We are a very open company and we positively encourage customer engagement, providing several means for this; you can join us through the use of our forum, or through contacting our customer service team (1-888-761-9425), or joining one of our growing social media groups. Perhaps you would like to come ‘in store’ and visit one of our company shops? At Totally Wicked we live by our mission statement, and this is something we are very proud of, but to find out much more about that, visit our ‘about us page’.
What is an Electronic Cigarette?
Together, the 3 assembled sections form an electronic cigarette. Depicted below is a Totally Wicked Tornado eGo-c electronic cigarette. There are many variants, some that attempt to look like a conventional tobacco cigarettes and other that look nothing like a conventional cigarette, but they all work along the same principles with the same primary component parts.
What Does The E-Liquid Contain?
Electronic Cigarette fluid, known as e-liquid is a very simple solution. Unlike conventional cigarettes that contain the nicotine and a range of products from the burning of the tobacco leaf, (many of these are known carcinogens), electronic cigarettes contain no by-products of combustion and therefore no known carcinogens. The e-liquid is essentially made of three parts:
- Nicotine: The nicotine used in Totally Wicked fluid is, for most of our ranges, sourced from a UK pharmaceutical supplier of the highest quality nicotine used in the pharmaceutical industry.
- Diluent: To dilute the strength of the pure nicotine and to produce a fluid that produces vapour in the electronic cigarette, a diluent is used. These diluents are food grade diluents, used extensively in the food production industry, such as Propylene Glycol and Vegetable Glycerine.
- Flavorings: Whether you prefer an electronic cigarette to taste like a tobacco cigarette or a fruit flavor, there is an infinite range of potential flavors that can be added to the solution to give the vapor the taste you desire. Again, Totally Wicked only use food grade flavorings.
We stock a large range of products, but in their simplest form they are either an ‘e-liquid’ or an ‘electronic cigarette’. Our electronic cigarettes are available in a range of styles, prices, function and colours. They are available in kits or as a range of accessory parts. Do not be put off by the apparent complexity; finding the right products is simple once you know how.
How to Find the Right Electronic Cigarettes?
All our product categories are shown on the left hand side of our pages. You will see a range of products defined by their respective product name or more general groups. For example: If you are looking for a new starter kit and you have never used our site or products before, the best place to start is by clicking on ‘electronic cigarette kits’. This will open a new drop down menu and also show you individual product photographs of the different kits we sell. Clicking on either the photographs or the drop down definitions will take you to a dedicated product page that will give you more information about that product, with more photographs to illustrate further the kit’s contents.
But how do I know which is right for me?
This can be a tricky question to answer, as there are plenty of variables. The best way, if you are unsure of what is right for you, is to contact our customer service team, and they will spend as much time as necessary in taking you through our ranges (1-888-761-9425). However, by a applying a few simple questions we can narrow down the product ranges for consideration. Let’s look at some of these simple questions:
Do you want a product that looks like a conventional cigarette? If this is an important factor for you, then you may wish to take a look at our ‘Microlite’
kit or potentially our Titan Tank
Are you looking for an e-cig that is more of a ‘workhorse’? You will need to go straight to our Odyssey or Tornado range. The Odyssey
, the Tornado Tank
or the Tornado eGo-C
are product we are very proud of and are excellent for heavier vaping. Totally Wicked makes the Odyssey here in the UK, and the Tornado range is made by our partner Joyetech, which is established as one of the highest quality e-cig manufacturers and a market leading innovator. These kits come in a single cigarette form of one battery and one atomizer (compact kits), or a double cigarette form, with two batteries and two atomizers (full kit).
Are you looking for a pipe or cigar kit? If you are, you can see our related products here
Have you heard of Variable Voltage electronic cigarettes and want to know more? If you have, we stock a range of Variable Voltage kits and accessories, which can be viewed here
What about accessories and all the other bits and pieces I may need? The easiest way to find any accessories is firstly go to the product category you want accessories for. As an example, if you are looking for a spare battery for a Tornado Tank, simply click on the Tornado Tank section on the left side of our site and all related product are listed. This is the same for each of our electronic cigarette types.
How to Find the Right E-Liquid?
Totally Wicked sell a vast range of e-liquid, and because of this our e-liquid ranges fall into the following categories:
Pre-mixed E-Liquid: This is fluid that is ready to use. It contains the nicotine, diluents and flavors in the correct proportions in ready to use bottles. All you have to do is choose the range you would like to try, the strength of the fluid and the flavors. Our complete range can be found in the ‘Totally Wicked E-Liquid’ section.
Mix it yourself: Our customers are increasingly buying the E-Liquid ingredient to mix their own range of fluids. We sell: the nicotine base fluid, a range of diluents and a vast range of flavor concentrates. All our products related to mixing your own fluids are listed in our ‘mixing accessories‘ section.
How Do I Choose The Right E-liquid?
The answer to this question is less complex than it may seem. The first thing to understand is that all our products, with the exception of our: disposables, microlite and Pipe and cigars. allow for the user to 'top up' using our e-liquid ranges. New users will most likely want to become more comfortable with the product and choices before venturing into mixing their own fluids, so if you have bought a product that required e-liquid 'top ups', simply click on the ‘Totally Wicked E-liquid’ and buy some pre-mixed e-liquid.
The 3 relevant questions to finding the right E-liquid:
What Strength Do I Require? The strength of our fluids is the measure of how much as a proportion of the fluid contains nicotine. It is measured either as mg/ml or a %. These are essentially “equivalent” such that if a fluid is marked as strength of 18mg/ml it is equivalent to 1.8% nicotine volume in the fluid. With this knowledge, you must then choose the strength; we stock a range of fluids with a range of nicotine strengths ranging from 0mg/ml (i.e. no nicotine) to 36mg/ml (3.6% nicotine in the fluid). As a rule of thumb, the strength you choose is normally associated to the type and number conventional cigarettes you use:
What Flavour? This is your choice and yours alone. You will know if you like tobacco or menthol tastes or indeed whether you would like to experience something wild and exotic! We offer the widest possible range of tobacco and non-tobacco flavored e-liquid for you to choose from.
Which Range? One thing you can be assured of it that our core branded ranges, Patriot Range, Titan Fluid, Red Label and Gold Standard are all either produced by TW or exclusively for us, and to the highest possible standards of quality and safety. Your choice will usually be based on the answers to the first 2 questions i.e. you have chosen you strength and your flavor; you will then need to find the e-Liquid range that suits you.
Remember - We are here to help – so if you are still unsure – pick up the phone and talk to us as we want you to have the right kit and the right e-liquid for you. – (1-888-761-9425).