Vape Points FAQ's

VP Frequently Asked Questions

Why have you started a loyalty program?

We have many loyal customers at Totally Wicked and we wanted to give back. This is a way of you earning bonuses as you shop.

What are Vape Points?

Vape points are loyalty points that are earned as you shop on our website.

How can I earn Vape Points?

You earn as you shop. Every time you buy items from our website you will earn points. You do not earn new points on an order that you are spending points on.

How many points can I earn?

Every $1 you spend will earn you 1 point. Every 100 points can be redeemed for $5 off (redemption rate is 1 point = $0.05)

Can I earn bonus points?

Yes, ensure you are signed up to the newsletter as we will keep all our customers informed of any bonus days that may happen.

This is great I want to tell a friend, how can I?

Use the refer a friend scheme on your loyalty points dashboard. Your friend gets 20% off their first order (Which must be over $30) and you get 200 bonus vape points!

What can I spend my points on?

Everything!

Is there anything I can’t spend my points on?

No points can be spent on anything.

Is there a minimum amount I need to earn before I can spend my points?

Yes, we have set a small minimum of 100 points that are needed before you can spend them.

Are there any terms and conditions that I need to be aware of?

We do have a few please read here.
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